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Looking after water in your home

We aim to provide very high quality drinking water to your home. But it’s up to you to maintain the quality of the water as it passes through your pipes and taps or if it is stored in a tank.

There are simple precautions you can take to keep your water quality as high as possible inside your property. These have been put together by the water industry body, Water UK, and are in the booklet Looking after water in your home.

If there is a problem with the quality of the water that we have supplied, please contact us and we’ll investigate.

Problems with smell, taste or colour

Payment made easy with Direct Debit

Spread the cost of your water bills with Direct Debit.  And it's more convenient to have the money transferred automatically.  There's no setting up charge and you can choose a payment day to suit you. Find out more

Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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