How can we help?

We’re here to provide a safe and reliable water supply that you can take for granted. But we also aim to support you whenever we can; from helping you monitor water use, to planning essential work around your business needs.

Are you a ‘business customer’?

If the property or premises that you occupy are not used solely as a home, you are a business customer.

Are you in our area?

Please use our postcode search to check.

Need water quality information?

Please use the postcode search (above) for an analysis of the water in your area.

Key accounts and large users – If you use more than 4,500 cubic metres of water a year, our key account advisor, Trevor Preece, can give you advice on billing and payment, water efficiency and free water saving devices.

Service standards and compensation – Please see our Business Customer Charter (pdf) for full details.