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Customer Service

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For household and business accounts:

Tel: 01202 590059

We’re open Monday to Friday 8am to 6pm, and on Saturdays from 9am to 2pm. (Your call may be recorded to help us to improve our service.)

Email: customerservice@sembcorpbw.co.uk
Fax:    01202 597022

Sembcorp Bournemouth Water Ltd
George Jessel House 
Francis Avenue 
Bournemouth 
Dorset 
BH11 8NX
(Registered Office)

Company Number: 02924312 (England)

Vat Registration Number:  619 784 104

Payment made easy with Direct Debit

Spread the cost of your water bills with Direct Debit.  And it's more convenient to have the money transferred automatically.  There's no setting up charge and you can choose a payment day to suit you. Find out more

Should you get a water meter?

Water meters have important benefits for you, for us and for the environment as you can have more control over your water use and leaks are easier to detect.  

Find out more

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