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To find out more about the quality of water in the area you live, please click below.
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Welcome to Sembcorp Bournemouth Water
We supply high standard drinking water and provide excellent customer service. Last year we were assessed (for the second year in succession) by the regulator as providing the best overall water supply service of any water company in England and Wales.
We serve around half a million people in an area from Poole in the west to Beaulieu in the east and north to Salisbury. If you need to contact us we will respond promptly to your enquiry. Please use our website to find information about us and the services we provide some of which are listed here
- our charges
- options for paying your bill
- online bill payment
- our Customer Charter and compensation under the Guaranteed Standards Scheme
- what to do if you find a leak on your pipework
- how to report a leak to us
- services available for customers with special needs
- how to save water
- how to get connected if you are a developer
- choosing to be metered if you are not already
- how we deal with complaints
